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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 289,378 ratings
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Problems in the last 24 hours in Manhattan, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Manhattan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Manhattan, New York County, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, The Bronx, Fort Lee, Queens, East Newark, North Bergen, Newark, Secaucus, Staten Island, Clifton, Jersey City, Union City, Palisades Park and Weehawken.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Total Blackout | |
| New York City | Internet | |
| Brooklyn | ||
| The Bronx | Internet | |
| Fort Lee | ||
| Brooklyn | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Manhattan, New York
Latest outage, problems and issue reports in Manhattan and nearby locations:
- Michele Toriello Berens (@AvaHailey23) reported fromWest New York, New Jersey
@GetSpectrum Its bad enough that all 3 services have been 3x's over the past 5 days....Can you straighten out the cable channels please... Fox Business is on channel 84 which is the Hallmark channel Thanks
- kels (@raggedclawz) reported fromBrooklyn, New York
spectrum is the worst @GetSpectrum.. u suck.
- 🇺🇸♥ Ada's Boyz♥🇺🇸❌ (@johnhallahan20) reported fromQueens, New York
@GetSpectrum if your mobile service is anything like your cable and internet, I'll stick with my current provider!
- Chris Hoch (@chrishoch514) reported fromManhattan, New York
@Ask_Spectrum @aboth24 Same issue I’m also in 10009
- shell (@neichelle) reported fromBrooklyn, New York
ok i really don’t want to be charged $70.99 a month for internet anymore please help @GetSpectrum why are you so expensive
- Chris Hoch (@chrishoch514) reported fromManhattan, New York
@Ask_Spectrum internet down in NYC 10009.
- Orion Pax (@drudouns) reported fromBrooklyn, New York
@JohnLegere @GetSpectrum Tbh don't worry it won't last too long, just like they're Cable side and internet aspects, they lie to ther customer to much. They expect the reps to keep up that lie while we're talking to them... but forget we're customers as well. #noliesfromme
- Paul Morisi (@pmorisi) reported fromQueens, New York
Hey @GetSpectrum could you stop sending your goons to bother my family during dinner. No, we don’t want your service
- Purple Rain💜 (@EllaOnTheAvenue) reported fromQueens, New York
@Topmodel_jae Imma text you after I go drop off this modem to @GetSpectrum cuz the service sucked lol
- Sumobaba (@Sumobaba) reported fromManhattan, New York
@askspectrum worst service than old TWC. Lost a day’s work again and outage stull exists. I guess I’ll have to try FIOS. Just too frequent Spectrum outages for exorbitant charges.
- Eddie Zhang (@nul_eddie) reported fromManhattan, New York
Time Warner Cable internet service (@Ask_Spectrum) stopped working while I was advising on a medical emergency, nice job guys
- thegriffin88 (@thegriffin88) reported fromSunnyside Gardens, New York
@Ask_Spectrum internet is down here.
- mad Ⓥ (@irefusetoshutup) reported fromManhattan, New York
@GetSpectrum will u pay my data bill bc I’ve had to use my hotspot instead of WiFi for weeks bc I’ve called 100 times and the technician won’t come fix my WiFi that 5 customer service ppl have told me is not working due to an issue with the connection to my building :) ha
- Paul Morisi (@pmorisi) reported fromQueens, New York
@Ask_Spectrum No. Just never come to my house again
- 𝕮𝖗𝖞𝖘𝖘𖤐 (@r_crysss) reported fromQueens, New York
Every time my WiFi doesn’t work @GetSpectrum should take a few dollars off my bill. Bc this sh*t is annooooooying
- Sal (@Summer_Sal) reported fromBrooklyn, New York
@Ask_Spectrum What I want is an outage page letting me know what zip codes are affected and estimated fix time. It’s a clear and mild day, so this isn’t a “weather outage”
- Gnat W™ (@Natalie_louwie) reported fromManhattan, New York
@GetSpectrum is THE worst
- Juan Lopez (@Lopezj_1985) reported fromManhattan, New York
@GetSpectrum my internet in Washington Heights, NYC goes out on a nearly nightly basis. Your service is a joke and I’m switching to @verizonfios
- Jim 👎 (@jtp2106) reported fromBrooklyn, New York
@GetSpectrum fix your sh*tty internet
- Delisa (@hey_delisa) reported fromQueens, New York
@GetSpectrum I hope y’all resolve this outage issue in my area within the next hour. I have work to do. 😡 and I bet you won’t be courteous enough to drop a few dollars off my next billing cycle.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- 𝓡𝓸𝓼𝓮𝔂🔮🕯⚰️🌙 (@ih3artkarma) reported
Can ya fix my wifi or naaa @Ask_Spectrum
- Dee 😏 (@stee*zydee23) reported
Again @Ask_Spectrum @GetSpectrum ? Another outage? Twice within 48 hours? Do I just pay you guys to not work?
- Sean Arena (@seanthearena) reported
@Ask_Spectrum No service for two days with no answers or ETA
- R. V. (@ramvidlaw) reported
@Ask_Spectrum What is the status of the service outage in 11374?
- Cam (@cmb0099) reported
@Ask_Spectrum I already called and they said that raising my internet bill $5 a month is in effect for all spectrum customers. Went from $65 a month two years ago, $70 last year and now $75. While service has not improved and nothing has changed. You are a monopoly as I cannot get anyone else
- Nick (@Nick31243833) reported
@Ask_Spectrum Im getting sick of this for 2 days straight my wifi has been utter garbage and im not the only one having this issue and i think i can speak for everyone when i say stop your premade response bullsh*t own up to it tell us when it will be half decent
- Batsy (@imbatsyy) reported
@GetSpectrum sucks
- Tee (@trapacita) reported
@Ask_Spectrum is your service down in 91204?
- 🌼 (@_beautyinred_) reported
Not my WiFi shutting down right before I gotta do a final 😴 @Ask_Spectrum ya need to do better
- One-Eyed Kristy Rae 😉 (@KristyRae70) reported
Can @GetSpectrum and @Roku at least come to an extension agreement to get customers through the holidays? What a terrible time to have this happen. 2020 was bad enough all the way around - please give us access to the @Spectrum app again at least until this gets figured out.
