Spectrum Outage in New York City, New York (2024)

The latest reports from users having issues in New York City come from postal codes 10023, 10021, 10003, 10118, 10001, 10004, 10011 and 10013.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in New York City, New York

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (10%)

4. 

   TV (8%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near New York City, New York

The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, The Bronx, Fort Lee, Queens, East Newark, North Bergen, Newark, Secaucus, Staten Island, Clifton, Jersey City, Union City, Palisades Park and Weehawken.

City	Problem Type	Report Time
Brooklyn	Total Blackout	29 minutes ago
New York City	Internet	an hour ago
Brooklyn	E-mail	an hour ago
The Bronx	Internet	an hour ago
Fort Lee	E-mail	2 hours ago
Brooklyn	Wi-fi	2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Spectrum Issues Reports Near New York City, New York

Latest outage, problems and issue reports in New York City and nearby locations:

• NewYorkCityKopp (@KellyrKopp) reported 5 minutes agofromManhattan, New York

  @GetSpectrum worst WiFi ever.

• alicia 🍭 (@agarciasays) reported 6 minutes agofromManhattan, New York

  @Ask_Spectrum NYC is already a mess with all the things closed, I have to work. You can’t be having WiFi issues.

• Таb (@amerimatryoshka) reported 8 minutes agofromManhattan, New York

  First day working from home since the shelter in place rules and @Ask_Spectrum internet is down.

• ✈Joseph Tar Schmidt✈ (@StringAndRudder) reported 10 minutes agofromManhattan, New York

  @ohhleary Been pretty happy with my @GetSpectrum service here in the city. $20/mo. for my broadband, as it should be.

• Valentino Says (@ValentinoPup) reported 12 minutes agofromManhattan, New York

  @LindaPolley @GetSpectrum That’s what I have to get. I had to shut everything off and I spoke with an rep there explaining I’m a senior on a fixed income and need to cut down inessential expenses. He never mentioned there was this option! I’m still paying full price and I’m 72.

• Shmuli Evers (@Shmuli) reported 19 minutes agofromBrooklyn, New York

  Hey @Ask_Spectrum, please tell your employees to follow the laws, that keep people on bikes safe. @nyc311 please file a complaint for unsafe construction.

• Rich Greenfield, LightShed (@RichLightShed) reported 24 minutes agofromManhattan, New York

  Hey Charter #notgood - fix this @GetSpectrum #CHTR

• Twan Matthews (@Twanybear) reported 28 minutes agofromManhattan, New York

  How are New Yorkers going to work from home with a shutdown looming if @Ask_Spectrum internet has been down for 24 hours. AGAIN.

• 🅰️🅿️ SMOOVE (@ObeyKingJay_) reported 28 minutes agofromBronx, New York

  @Ask_Spectrum What about NYC internet is down

• Howie (@papihowie1) reported 35 minutes agofromManhattan, New York

  @Ask_Spectrum ya service is some sh*t

• Desiree LaPort (@DesireeLaPort) reported 44 minutes agofromBrooklyn, New York

  @mikeschnall @optimum @GetSpectrum Won’t work when it’s down all the time like it is now @OptimumHelp @optimum #nowifi #nointernet #brooklyn

• GoodWitchoftheLeft (@PAKenney) reported 45 minutes agofromManhattan, New York

  .@Ask_Spectrum FIX ON DEMAND SERVICE!

• Lizzete Solorzano (@lsolor050) reported 45 minutes agofromQueens, New York

  @Ask_Spectrum ppv event not working!!!!!

• Vinicius F Neris (@vfneris) reported 45 minutes agofromManhattan, New York

  @GetSpectrum the best WiFi service in NY! I’ve had waited 45 days to Verizon install, and by the end, it wasn’t available in my building... In 2 days, I've got an internet connection through #spectrum. Thanks so much!

• Jackie Jennings (@ohhijackie) reported 48 minutes agofromBrooklyn, New York

  @TaraDBennett @GetSpectrum @Ask_Spectrum Yes!! It makes no sense and no one can seem to help us. THIS IS A BAD TIME TO LOSE NETFLIX.

• ((( This RN says stop touching your face! ))) (@GothamNurse) reported 49 minutes agofromManhattan, New York

  Horrible company, @GetSpectrum. Clearly. Firing workers who speak out about their dangerous and irresponsible policies of continuing business as usual.

• Jackie Jennings (@ohhijackie) reported 51 minutes agofromBrooklyn, New York

  Very chill to have @GetSpectrum @Ask_Spectrum call in the middle of a global pandemic and say they are canceling our service because someone is moving into our apartment

• Dennis Christy (@dennisfchristy) reported 53 minutes agofromBrooklyn, New York

  @Ask_Spectrum @GetSpectrum your customer service is absolute garbage.

• NY Nick (🕷 Blood) (@MC_figgles99) reported 56 minutes agofromManhattan, New York

  .@GetSpectrum, On Demand again not working. I get the cord cutters. High prices and awful service. Simply amazing.

• late stage capitalist (@bentboolean) reported 57 minutes agofromBrooklyn, New York

  @TMFAssociates @GetSpectrum I want a 10% refund because 10% of my packets don’t get through. This has been going on for months and whole block has the same issues.

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• 𝓡𝓸𝓼𝓮𝔂🔮🕯⚰️🌙 (@ih3artkarma) reported 49 seconds ago

  Can ya fix my wifi or naaa @Ask_Spectrum

• Dee 😏 (@stee*zydee23) reported 2 minutes ago

  Again @Ask_Spectrum @GetSpectrum ? Another outage? Twice within 48 hours? Do I just pay you guys to not work?

• Sean Arena (@seanthearena) reported 4 minutes ago

  @Ask_Spectrum No service for two days with no answers or ETA

• R. V. (@ramvidlaw) reported 5 minutes ago

  @Ask_Spectrum What is the status of the service outage in 11374?

• Cam (@cmb0099) reported 6 minutes ago

  @Ask_Spectrum I already called and they said that raising my internet bill $5 a month is in effect for all spectrum customers. Went from $65 a month two years ago, $70 last year and now $75. While service has not improved and nothing has changed. You are a monopoly as I cannot get anyone else

• Nick (@Nick31243833) reported 7 minutes ago

  @Ask_Spectrum Im getting sick of this for 2 days straight my wifi has been utter garbage and im not the only one having this issue and i think i can speak for everyone when i say stop your premade response bullsh*t own up to it tell us when it will be half decent

• Batsy (@imbatsyy) reported 8 minutes ago

  @GetSpectrum sucks

• Tee (@trapacita) reported 8 minutes ago

  @Ask_Spectrum is your service down in 91204?

• 🌼 (@_beautyinred_) reported 8 minutes ago

  Not my WiFi shutting down right before I gotta do a final 😴 @Ask_Spectrum ya need to do better

• One-Eyed Kristy Rae 😉 (@KristyRae70) reported 12 minutes ago

  Can @GetSpectrum and @Roku at least come to an extension agreement to get customers through the holidays? What a terrible time to have this happen. 2020 was bad enough all the way around - please give us access to the @Spectrum app again at least until this gets figured out.