Spectrum Outage in Rochester, New York (2024)

The latest reports from users having issues in Rochester come from postal codes 14609, 14607, 14606, 14615, 14621, 14611, 14643 and 14618.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Rochester, New York

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (10%)

4. 

   TV (8%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Rochester, Monroe County, New York

The most recent Spectrum outage reports came from the following cities:Rochester, Fairport, Irondequoit, Victor, Penfield, Webster, Hilton, East Rochester, Spencerport, Scottsville and Pittsford.

City	Problem Type	Report Time
Rochester	Internet	an hour ago
Rochester	Internet	4 hours ago
Rochester	Total Blackout	9 hours ago
Rochester	Wi-fi	19 hours ago
Rochester	Internet	yesterday
Rochester	Internet	2 days ago

Community Discussion

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Spectrum Issues Reports Near Rochester, New York

Latest outage, problems and issue reports in Rochester and nearby locations:

• houston genaux (@Houston_Genaux) reported 5 minutes agofromNorth Gates, New York

  @Ask_Spectrum Spectrum is holding on by a tread here, as far as service, seriously it is non existent with Spectrum, just apologizing and sorry.

• Joe Marino (@Geekdomo) reported 12 minutes agofromBrighton, New York

  No internet till Wednesday. Waiting on Spectrum to fix the line (again). Sorry, no Strum till Thursday. See you then 😘😘😘😘😘 #facehugs

• houston genaux (@Houston_Genaux) reported 13 minutes agofromNorth Gates, New York

  @Ask_Spectrum HAD TO revert back to our alternative signal source (Antenna) because of a repeated flash of the test pattern during the first five minutes of the series primer of NCIS....

• Nick Pop💥 (@nickpap12) reported 16 minutes agofromFairport, New York

  This is for a free local station that they can’t assist with. Send me an offer @GetSpectrum because I know you at least offer @CBS. I’ve never been more disrespected in my life. Wonder how the @NFL and @BuffaloBills feel about @DIRECTV keeping them from me.

• Linda Rizzi 🦋 (@lindarizzi1993) reported 16 minutes agofromSpencerport, New York

  @Ask_Spectrum every night my internet goes down, tonight has not disappointed the norm 🤬

• Janet Watson (@Summergirlny) reported 17 minutes agofromIrondequoit, New York

  @JohnSpaulding @GetSpectrum I agree. They've been here too. The last time the tech told me I needed to buy a new TV! He said my service would likely be better.

• Bee Sting, MD (@BeeSting14618) reported 18 minutes agofromBrighton, New York

  @evandawson @rachbarnhart @RobertKHoggard @CitizenMurphy @DandC @UAW @SPECNewsROC @13WHAM @GetSpectrum @roccitynews I figure my D&C subscription is a reasonable investment in local journalism. We get what we all pay for...(And I always wish its abbreviation wasn’t the same as a gyn procedure, but that’s a separate issue...)

• Brian Phares Food Blog (@brian_phares) reported 23 minutes agofromWebster, New York

  @MrSuff6 Cancelling Spectrum cable as soon as Game of Thrones ends. Have to wait for Greenlight in my neighborhood to cancel internet though.

• Nick Pop💥 (@nickpap12) reported 29 minutes agofromFairport, New York

  What poor customer service @DIRECTV gives. All I want is to watch @buffaloBills on CBS & due to dispute I can’t. Instead of offering NFL Sunday Ticket so I can watch, they want me to pay an ADDITIONAL $100 for it, which was their best option or to go to @GetSpectrum. Their words.

• houston genaux (@Houston_Genaux) reported 30 minutes agofromNorth Gates, New York

  @Ask_Spectrum Looking at our bill for streaming Spectrum, it is a bit more of just an inconvenience...and BestBuy is just a couple of miles away to replace the Roku...and another service. (just a Friendly Reminder).

• The Underhills Bill (@drink4drink) reported 31 minutes agofromPenfield Center, New York

  @Ask_Spectrum you ******* suck and I will spend every free chance I get to let everyone everywhere know how sh*tty of a service provider you are.

• Janet Watson (@Summergirlny) reported 33 minutes agofromIrondequoit, New York

  @samagain @JohnSpaulding @GetSpectrum The service is awful. I would switch to streaming only but my Mom lives with me and has had it with learning new TV systems. We tried Amazon Fire and it was ok for her, for she likes it simple.

• Rich Franco (@Lawandsportsguy) reported 34 minutes agofromWebster, New York

  @Ask_Spectrum SNY down once again. It’s the only reason I have you service and it is either out or shut reception hard the time. Total bullsh*t

• Mike Martin (@Sir_Sixalot) reported 36 minutes agofromChili Center, New York

  @Ask_Spectrum Cable service is a joke. Have to pay more for NHL network and it says NOT AVAILABLE, PLEASE TRY LATER more often than it comes in.Call for service and all they can say is they have no idea what the issue could be.Its a joke.#Spectrum_Bad

• David K. (@redleader57) reported 41 minutes agofromWebster, New York

  Once more, @Ask_Spectrum — internet service cutting out in ZIP code 14580. Unacceptable. Fix it before dawn, please.

• Brody ✌ (@PackedReview) reported 46 minutes agofromPittsford, New York

  @badseedtech @GetSpectrum Spectrum is terrible I always have issues with them. I'm waiting for Greenlight to be available in my area it's all fiber and cheaper price.

• houston genaux (@Houston_Genaux) reported 47 minutes agofromNorth Gates, New York

  @Ask_Spectrum Spent a hour with a Roku rep...reviewing our Roku Ultra and it got a clear bill of health, there are approximately 50,000 streaming channels on the Roku and Spectrum is just ONE, and IT has a problem #SpectrumBlueScreenOfDeath. Blaming Roku isn’t working.

• David K. (@redleader57) reported 51 minutes agofromWebster, New York

  This doesn’t mean @Ask_Spectrum hasn’t been courteous or understanding. In fact, the customer service reps have been very helpful. 2/

• Stop the Cap! (@stopthecap) reported 51 minutes agofromBrighton, New York

  Spectrum getting much more aggressive in certain competitive fiber areas. Door to door salespeople offering Spectrum TV Gold with free DVR service/equipment, 400 Mbps, + Phone for FREE for 90 days then 2 price locked years at $69.99/month. Regular price well north of $200.

• houston genaux (@Houston_Genaux) reported 53 minutes agofromNorth Gates, New York

  @Ask_Spectrum Your asking a bit to much...seriously a customer service FLAW, how about a phone number and a extension for YOU.

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• Fatih Koç (@fkoc23) reported 5 minutes agofromSan Diego, California

  Do u have any special promotions to transfer internet and tv @Ask_Spectrum @GetSpectrum ? I just got bundle @ATT which is the worst mistake i've ever done in USA. Its been just 2 weeks but hundreds problems so far. Too tired! 🤬🤬🤬

• Roberto Chaparro (@Rob_Oito) reported 5 minutes agofromEl Paso, Texas

  @GetSpectrum we really need your help! Virtual learning started yesterday in El Paso TX and the internet has been very unreliable. Can’t be paying for 500MB to be down every hour!

• Jack the Ripper (@LobosJimmy) reported 7 minutes agofromCompton, California

  @FrontierCorp is your service better than @Ask_Spectrum?

• Carson (@keepinupwcarson) reported 9 minutes agofromWindcrest, Texas

  @Ask_Spectrum my voicemail isn’t working . I need help 😭😩

• John Gillespie🇺🇳 (@johngiIlespie) reported 12 minutes agofromQueens, New York

  Well done @GetSpectrum and @CharterTMs, letters received requiring in person return of modems to stores that are not open during a pandemic. Is your service as functional as your business, or still down following the recent storm?

• Anisha (@thesparemoments) reported 13 minutes agofromManhattan, New York

  @Ask_Spectrum is there an internet outage in 10003?

• Dr Cynthia Lea Clark (@Myslady) reported 18 minutes agofromLos Angeles, California

  @Ask_Spectrum Horrible cust svc Aaron/Eric should be reprimanded & Anne in technical accuses customers of awful things when U have worst svc & support. & u take money for it !!! Shame on u #thomasjrutledge. You are only as good as ur employees. That means u must be horrible

• 🦹🏾‍♂️🤘🏾V͓̽I͓̽L͓̽L͓̽A͓̽I͓̽N͓̽🤘🏾🦹🏾‍♂️ (@becuz_im_batman) reported 20 minutes agofromTampa, Florida

  The absolute ***** of @Ask_Spectrum to try to get me to give them more money and pay for cable when they can’t provide reliable internet service is astounding.

• Chris Pollone (@ChrisPollone) reported 21 minutes agofromFern Park, Florida

  @Ask_Spectrum How’s that outage in 32751 coming along?

• Eric Sagle (@e_sagle) reported 21 minutes agofromGahanna, Ohio

  @Ask_Spectrum and now it is acceptable to charge me a month for 2 days of services that were unreliable and caused me to use vacation time to make up for time I missed from work so technicians could come to the house? This is just a slap in the face on top of the poor service.